Messy Jessy's policies and procedures 
Date: 01/09/2023
Mobile phone policy updated on 24/3/2025
Insurance company: Morton Michel insurance (specialists in childcare) 

Arts and crafts/ Sports club 
Messy Jessy’s focuses on supporting children in their expressive arts and design skills. Allowing them to express themselves creatively in a variety of ways. Focusing on their strengths and supporting them in the areas they would like to improve. We work together on different art projects and introduce new skills to the children also bouncing off of their ideas. We also work together to develop and learn new skills within a variety of sports, enhancing the talents and interests of the children. Perfecting different skills all relevant to the focused sport. 

Operating procedures and grounds 
Messy Jessy's operates within the Charvil pavillion in Charvil. The premises is based within East park farm. This means the children have access to a large outdoor playing field daily. The pavillion holds a maximum capacity of 16 children at primary school age 11 years old. A register will be completed when arriving at the setting at Charvil pavilion, once all children have arrived to ensure all children are safely within the grounds. This will be checked constantly throughout the day, especially when going in and out of the outdoor area and when inside doors will be kept locked to ensure nobody is able to go in or out without authorization from a member of Messy Jessy's staff. Children will then be signed out upon leaving. 

Booking, fees and cancellation
Booking
Before any child attends Messy Jessy's, a registration form must be completed electronically, detailing important information on the child. Only people listed on this form will be able to collect this child from the setting, unless agreed prior to collection. A name and password will have to be communicated prior to collection and they must be over the age of 16, if not on the authorized persons list on your child's registration form. Booking is to be made via the Messy Jessy's website followed by payment. Payment must be made before each session or your child will not be able to attend. We run on a first come, first serve policy. We also hold a waiting list so any cancellations will be passed on to the children at the top of this list, if and when sessions become available. You can join this list by email or messaging directly with your childs name and the days you wish them to attend. These sessions will be offered at the standard rate. If you have not yet been to Messy Jessy's you will be emailed a registration form to fill out with important information about you and your child.  

Fees
Each session is £50 from 9:00-6:00 and the days open during the holidays will vary each holiday. If you are late picking your child up from the setting, a late fee of £5 every 10 minutes will be charged. Your child will be inside the pavilion with a member of staff awaiting collection.  

Cancellation
If your child is not able to attend a session for any reason, notice will need to be made as soon as possible. All pre booked sessions are NON-REFUNDABLE unless you have paid 1month + in advance. If your child will not be attending a session that day for any reason, please communicate this via email or telephone as soon as possible.

Staffing
Anybody looking to work at Messy Jessy's will have to undergo a full enhanced DBS check before being employed. In line with Ofsted regulations, Messy Jessy's will also be responsible for checking the suitability of staff through proof of identity, at least 2 clear character or work references, documents of any qualifications that may be valid to position, full employment history and an explanation of any gaps in employment. Additionally, all persons employed by Messy Jessy's will need to maintain a full pediatric first aid certificate. They will also be trained in all our policies regarding safeguarding, food handling and fire safety. 

Inclusion
At Messy Jessy's we strive to make it an environment whereby all children can thrive and have fun! Every child is unique and catering to their individual needs is extremely important. When registering your child, it is important you state any specific needs your child may have in order for us to cater to these needs and help them to feel as included as possible. We welcome all children and help them to feel as special and unique as the next, all opinions and feelings from children are welcome and valid. We strive to expose children to a variety of different cultures, races, disability's, languages and ways of life during their time with us through learning, activities and co research. No child, staff member, parent, guardian or any other persons at Loddon Hall will be discriminated against in any way despite any differences they may have. Whether this be race, culture, gender, disability, language or any other difference one may have everybody is to be treated as an equal. Any remarks that go against this policy by a staff member or parent/guardian will be issued with a formal warning.  

Formal warnings
Any staff member, parent or guardian will be issued with a formal warning when any one of our very important policies are broken. You will only receive 1 formal warning and after this if you receive another your contract of employment or child's registration will be terminated with immediate effect.  

First aid, medicine and sickness
First aid
At least one staff member on site caring for children at Messy Jessy's will hold a valid full pediatric first aid certificate each session and have relevant experience at completing any necessary first aid. A first aid box will always be on site at all times and re stocked efficiently. Any child that requires first aid will have an accident form completed and signed by their parent to confirm their awareness of this accident whilst not in their care. In any instance a member of staff is not able to effectively cater for this child's injury emergency services will be called followed by their parent shortly after. Emergency services will be called in the case of; 
⦁    Breathing difficulties. 
⦁    Severe bleeding. 
⦁    Severe allergic reactions. 
⦁    Severe burns or scalds. 
⦁    Seizures that are not stopping. 
⦁    Severe, persistent chest pain. 
⦁    An acute, confused state. 
⦁    Unresponsiveness 
Any child with additional needs such as an allergy, asthma or epilepsy parents must express this whilst completing their child's registration form in order for all staff members to be able to cater to these needs efficiently.  

Medicine
If a child needs to be administered with medication whilst in our care, a formal consent form must be completed either onsite or electronically before we are able to do so. The medication provided must be in its original container with the prescription label attached, your child's name and be in date. It is the parent's responsibility for labelling and providing this type of medication and to provide and collect their child's medication. Messy Jessy's cannot be held liable for any side effects or consequences of administering medication when following correct procedures. This policy remains the same in the event of needing to administer emergency medicine such as Calpol to reduce a temperature. Calpol and Piriton is kept on site in the case of an emergency.

Sickness
If a child is deemed unwell whilst at the setting, their parents will be contacted immediately and asked to collect them. Your child will be deemed unwell if they have a temperature of 38C or above, have experienced any diarrhea or vomiting or are out of character and complaining of pain. In line with Ofsted guidelines children will be excluded if suffering from the following.  
⦁    Chicken pox- at least 5 days and until all blisters have crusted over 
⦁    Covid 19- at least 3 days from the date of positive test 
⦁    Diarrhoea and vomiting- 48 hours from last happening 
⦁    Measles- 4 days from onset rash 
⦁    Mumps- 5 days from onset of swelling 
⦁    Hepatitus- 7 days after symptom onset 
⦁    High temperature above 38C- until recovered 

Fire safety
All members of staff employed by Messy Jessy's will be trained on how to respond in the event of a fire. Messy Jessy's will follow the pavilions fire evacuation procedure in the event of a fire and evacuate to the nearest fire exit safely and calmly. All fire exits will be kept clear and visible at all times and a copy of the fire evacuation procedure is displayed inside the building at all times. Children will exit the building in a line through the nearest fire exit to the fire evacuation point, a register will then be called to ensure all children and staff members are safely out of the building and the fire brigade will then be called. Fire drills will be carried out at regular intervals to prepare the children in the event of an emergency, and these will be logged including the date, time, children and staff members present. Children will be made aware beforehand to ensure they feel safe, secure and prepared at all times before engaging in this type of drill.  

Lockdown
In the event of an intruder or lockdown, the main priority bar keeping all of the children and staff safe is to contact the police immediately. Clear and concise information will be passed on including where we are, how many children and staff are present. We will then follow information given to us by the emergency services. All doors will be kept locked and the entrance to our room will be barricaded with furniture. Children will be instructed to get down and stay away from the windows, all blinds will be closed, children must remain quiet with as little movement as possible awaiting arrival from the police. A register will be taken to ensure all children and staff are together and present. Parents will be contacted with a message template to make them aware of the situation but advised not to attend the setting until safe to do so. If a neighboring building in the area experiences a lockdown/threat we will ensure all children are within the setting by completing the register for all staff and children again, if we are outside at the time we will come back into the building and complete the register. All parents will be contacted to confirm an immediate collection for their child.  

Food handling and hygiene
At Messy Jessy's it is deemed very important to promote a healthy, active lifestyle to all children in our care through role modelling, exercise and food provided. Healthy, nutritious meals will be served daily and well balanced throughout the week. All food will be transported safely to the setting to prevent cross contamination and kept at the correct temperature dependent on the food. All staff members will complete a food handling course annually when serving food to the children and a food hygiene course annually when preparing food. Necessary PPE will be worn when cooking and serving food. All specific diets and preferences will be taken into account and catered for and should be provided through your child's registration forms. All children will be made to wash hands before handling food, coming in from the outdoor area or after using the toilet. Long hair is to be out of their face when handling food and appropriate aprons are to be worn. Any child suffering from anything contagious or infectious is not to be involved in the handling of food. Any staff member suffering from anything contagious or infectious will not be at the premises that day. Drinking water will be kept in the room on offer at all times through pouring jugs that the children have constant access too. Children will be involved with preparing their own snacks throughout the day following food hygiene and safety guidance from an adult using appropriate utensils and tools when necessary.
Meals provided
10:00AM- fruit snack
12:00PM- cold lunch
3:00PM- light snack
5:00PM- hot dinner

Health and safety
Health and safety for the children within our care is an upmost priority and taken very seriously to ensure all children are well looked after and remain safe at all times. Some of the steps we follow to ensure this remains the case at all times are 
⦁    All new equipment used on the premises is risk assessed and age appropriate for the children using it. Any broken equipment is disposed of appropriately 
⦁    Registers are taken and kept on file to ensure all children are safe and present at all times 
⦁    Premises to be cleaned and checked before every use following a risk assessment. This includes the room, toilets and outdoor area 
⦁    All staff members to hold a valid emergency pediatric first aid and food hygiene or handling certificate, up to date criminal record bureau check and kept up to date with all Messy Jessy's policies and procedures 
⦁    Children are only to be collected by their appropriate parents/guardians. If there is anyone different collecting this must be communicated either verbally or electronically with the name and a photo of the persons collecting. This person must be over the age of 16 
⦁    Ensure all accidents and incidents are recorded and any necessary steps to prevent this from happening again are taken 
⦁    Ensure all activities planned and taken part in are safe and age appropriate 
⦁    Introduce any necessary measures to minimize risks or hazards identified during risk assessments  
⦁    Ensure all staff members are aware of the location of the first aid kit and Messy Jessy's mobile phone at all times and that this is taken to the outdoor area with them 

Data protection and GDPR
Privacy within Messy Jessy's is respected and valued and remains a priority for protecting children, parents and families' intimate details. At Messy Jessy's we strictly follow the seven principles of the general data protection legalization which are; lawfulness, fairness and transparency; purpose limitation; data minimization; accuracy; storage limitation; integrity and confidentiality (security); and accountability. Certain information is required upon joining about your child and self in order to successfully register. This includes private information such as full name, address, contact details, birthdays, medical needs and the details of any authorized persons collecting. All of this information will remain private at all times and kept stored in a locked cabinet, password protected computer or Messy Jessy's password protected phone at all times and not shared with anybody. Photos may be occasionally taken and shared with parents on the Messy Jessy's exclusive phone which is used exclusively for Messy Jessy's contact with parents, co research with the children, registers and sharing photos with parents. All photos will be deleted at the end of each working day and this phone is password protected. No photos of children's faces will be left out within the environment at Loddon Hall due to the access the public have. Any photos of children used during their time at Messy Jessy's will be put away at the end of each day in a locked cabinet. Information will only ever be shared with parents about their own children and will only ever be passed on to relevant parties in regard to safeguarding that child. In this scenario, cases like this will be kept on file. When a child leaves our care only information required by the statutory legalisation and industry best practice is kept and for the prescribed periods of time. All other information is disposed of. Electronically deleted or paper shredded. Parents are to update Messy Jessy's if any of this information changes whilst in our care.  

Mobile phone policy
No personal mobile phones are permitted by Messy Jessy's staff members whilst at work between the hours that children are present. Parents are to take any calls they may receive outside of the Messy Jessy's room, somewhere else within the setting. Messy Jessy's has an allocated mobile phone used for work use only. This phone is used for storing and accessing information safely and contact with the parents. This phone or any phone is not allowed to be taken to the toilets under any circumstances to protect the privacy of anybody using them. This phone will also be used daily to create a WhatsApp story, whereby the parents who's children are attending that day will be invited to view photos of what they have been up to that day. Only parents who's children are attending that day will be able to view this story and these will be deleted at the end of each day. 

Staff 
Upon being employed at Messy Jessy's specific details are also required before being able to successfully join. This includes identification, job history, name, contact details, address, qualifications, bank details and any disciplinary action. All of this information will be stored in a locked cabinet, password protected computer or phone and not shared with anybody. Staff members are able to view any information kept on them at all times. All staff members privacy is respected and valued and will remain private at all times. When a staff member leaves only necessary information is kept and for the prescribed periods of time. All other information is disposed of. Electronically deleted or paper shredded.  

Early years foundation framework EYFS
When caring for children up to the 31st of August after their fifth birthday you must meet the requirements of the EYFS framework. These are the standards that any childcare provider must meet in order to support the learning and development when caring for children up to the ages of 5. All Messy Jessy's staff members will read through the framework and ideally have experience within it. We will work in partnership with parents and teachers to promote goals in relevance to the age and needs of each child. Positive relationships and a safe environment also massively contribute to children being able to learn and grow. The seven areas of learning are always on offer for the children within the setting in different ways through learning opportunities, activities and resources, these are; 
⦁    Communication and language 
⦁    Physical development 
⦁    Personal, social and emotional development 
⦁    Literacy 
⦁    Mathematics 
⦁    Understanding the world 
⦁    Expressive arts and design 
For more information on the EYFS framework and what we follow please visit down below 
https://www.gov.uk/government/publications/early-years-foundation-stage-framework--2 

British values
At Messy Jessy's we strive to promote the following British values through a variety of different ways, reasons being "The plan for education is to ensure children become valuable and fully rounded members of society who treat others with respect and tolerance, regardless of background. This ensures young people understand the importance of respect and leave school fully prepared for life in modern Britain". 
Democracy; 
All children are constantly encouraged to make their own decisions and choices throughout their time with us. This is through different activities and choices they have on offer throughout their time. Children are able to choose their routine and staff members are to bounce off of the children's ideas. We strongly believe that everyone has a voice and that all opinions, thoughts and feelings are valid and respected. 
The rule of law; 
Children are talked through and reminded of specific rules in place whilst being at Messy Jessy's and the importance behind them in order to keep everybody safe. Children are encouraged to share their knowledge and always be involved, including creating their own rules they deem necessary and important.  Every child is different and so different children may benefit from different ways of handling; however, we try to remain consistent in the way we deal with good and bad behavior.  
Individual liberty; 
We help to promote this British value by exposing children to a variety of different varied experiences weekly giving them the chance to exercise their personal freedom and rights. Children are encouraged to essentially "do what they want" within a safe and controlled environment that does not affect themselves or others in a negative way.  
Mutual respect and tolerance of those with different faiths and beliefs; 
Something of the upmost importance is to respect others no matter what and appreciate one another's differences. Children are exposed to different views, cultures, religions through celebrating different cultural celebrations throughout the year. We aim to promote diversity through our resources and co research and encourage the children to talk through their differences and problem solve as independently as possible. 

Safeguarding  
All staff members at Messy Jessy's have a responsibility to ensure the welfare and safety of all children within our care at all times and to protect and prevent these children from any form of harm or abuse. All staff will work together to do this and be trained regularly on the Messy Jessy's policies and procedures, what to do in event of a child welfare incident and who to report these concerns to. The owner of Messy Jessy's is the lead designated safeguarding officer, and all concerns should be reported to them. They are trained on safeguarding and experienced in the signs, symptoms and how to respond to these correctly after years of training and experience within the childcare industry. Training will continue annually for staff, and they will follow the local authority Wokingham borough council child protection procedures if any concerns arise. Any concerns will be reported to them. This will also be disclosed to Ofsted immediately including any measures that have been taken in regard to this matter. A security camera will be on view of the room at all times to protect both children from abuse and staff members from abuse accusations. Parents are able to request to view these images at an appropriate time in the event of a concern they may have. Cameras and phones are not any point permitted to be used within the bathroom.   
We deem it very important to build good relationships with children and parents in order for them to feel open enough to talk to us regarding any concerns they may have. Children will be able to express themselves and taken seriously in all cases with their feelings and thoughts being valued at all times. Confidentiality will be kept at all times in order to build that trust between children and/or parents unless concerns in regard to their welfare arise. This will always be prioritized, and appropriate agencies will be contacted in order to protect children at all times. The Multi-Agency Safeguarding Hub (MASH) is a partnership between Wokingham Borough Council, NHS Health Services, Thames Valley Police and the Probation Service working together and sharing information to safeguard children and young people. Any suspicions of abuse will be appropriately reported and dealt with. Messy Jessy's is a very intimate setting, and all staff members are known and trusted personally, reducing the risk of internal abuse within the setting as all staff are carefully selected. All selected staff will also have to maintain a valid DBS before and throughout working with children in the setting. No mobile phones are permitted within the setting, and this applies to both parents and staff. Only the Messy Jessy's phone will be used and only for internal matters such as staying in contact with parents and occasionally sharing their child's experiences. Any abuse of confidentially from staff or parents will be issued with a formal warning and potentially reported to other authorities dependent on the context of the situation. Any inappropriate allegations will immediately reported to our LADO (Local authority designated officer). Parents are usually the first point of contact after receiving a disclosure from a child unless we believe this will put the child in danger. Any disclosure will be recorded and filed and then after collecting all of the evidence a decision will be made on the next steps to take. Each staff member will complete a safeguarding training course with flick training to ensure they understand the signs and symptoms of different types of abuse and how to appropriately respond to these. 
Contact details 
Lado- LADO@wokingham.gov.uk 
Mash- 0345 050 7666 

Complaints
If for any reason a parent or staff member is not happy with any aspect of the childcare provided, they should first express their thoughts either orally or via email to the manager. Our aim is to make arrangements as quickly as possible whereby all parties are content with the outcome and any issues or concerns are to be resolved within house. If the problem then arises again or you are still dissatisfied with a certain aspect of what we provide you should then formally put in writing your exact concerns stating names, times, locations and any other relevant information. This will then be filed as a formal complaint, investigated and stored in our complaints logbook alongside any action taken and outcomes concluded. If still you are not happy with an aspect of this childcare and a conclusion cannot be amicably met, then legal action may be sought to mediate a meeting between parent/staff and manager. Minutes will be taken, signed by both parties and all logged accordingly. This will be the final stage of in-house complaints, if you are still not satisfied, we advise to report your concerns to Ofsted.  
Parents or staff members are able to get in touch with Ofsted directly to report a complaint if they deem it necessary. Ofsted will then either carry out an immediate inspection or ask us (the provider) to take action or work with other agencies to look at any issues. You will not be contacted by Ofsted with the outcome. 
Contact details
enquiries@ofsted.gov.uk or 0300 123 4666.